Final
Module 1 :
Introduction to the security industry
The course’s objective
Instruct students on completing mandated training and testing requirements formulated by the ministry of community safety and correctional services.
Train students to complete the ministry of community safety and correctional services’ mandated training and testing requirements.
Prepare students to pass a ministry administered test and get an Ontario security guard license.
Enhance students’ employability as security guards by practical knowledge of security duties
Be work-ready.
• learn how to limit personal/company liability by complying with rules and regulations.
- Security as social respect in work.
- Proof of recession.
- Difficult assignment to meet your time, temperament, and skills.
- System de shift.
- Customer service or separate jobs
- Multiple worksite options.
Course conduct methodology
- Virtual class video lectures
- Notes taking
- Lesson scripts
- Powerpoint summary
- Situation management/practical discussions
- Clarifications / doubts / discussion
- Discussion and chat room facility
- Test/exercises call instructor
- Course curriculum
Subject inside class hours
1. Introduction to the security industry 2
2. The private security and investigative services act and the ministry code of conduct 2
3. Fundamental security procedures 3
4. Report writing 2
5. Health and safety 1
6. Preparation for an emergency response 4
7. Legal system of canada 3
8. Legal authorities 7
9. Communication skills 4
10. Sensitivity training 3
11. Theory of force application 2
12 emergency first aid certification 7
In total 40
The role of security and the duty of security guards
Security’s main role is to:
Observe
• determine
• Record
• Report
“To protect people, property, and information through protection and prevention by deterrence.”
Detect and deter criminal activity
• patrolling
• maintaining good public relations
• controlling access (entry) and egress (exit) points
• utilize alarm systems; • respond to emergencies; and
• identify, record, and report safety hazards.
Public and private security
Public security agencies are organizations that provide security but are solely funded by governments in the interest of public service. Municipal, provincial, and federal police forces are among those represented. Each jurisdiction’s legislation establishes and empowers these agencies, mandates specific training, and establishes an objective complaint review process. Police forces are given broad, sweeping powers that are widely acknowledged by the public.
The role and duties of public security
• maintaining the peace
• discouraging crimes and other offenses
• helping crime victims
• Arresting or imprisoning criminals or those suspected of criminal involvement
• drafting and applying criminal charges
• investigating crimes
• capturing evidence
• testifying in court
• executing investigation and arrest warrants
Private security
Private security differs from public security in several ways: it is provided to clients for a fee, and, except in exceptional circumstances, its jurisdiction is limited to the client’s property.
Rather than being a service provided in the public interest, security is provided to protect the client’s interests.
Historically, Canadian legislation has recognized these distinctions and has not expanded the same powers of confinement, arrest, and search and take to security service providers as it has to police.
Types of private security
• Business or in-house security
• Contract security
• Economically, by contracting the services of these agencies, a company saves money on the costs of managing and administering the function.
- Convenience and legal considerations union obligations
- Expertise and specialization
- Independent of the policies of the host company
Security guard’s role and responsibilities
A security guard’s job is to protect people, property, and information. They are accountable to the following parties:
• Employer
• Public
• Parent company
• You
The obligation is to make every effort to protect premises and property in an appropriate and practical manner against a variety of natural and man-made threats.
• preventing, detecting, and appropriately responding to the commission of criminal and quasi-criminal actions on or against the client’s property
• the obligation to perform these duties in such a way that the client has confidence that they will not fail business or have to pay substantial civil liability claims as a result of the conduct of security services personnel.
Security is typically tasked with protecting the public from loss or injury:
Responsibilities in relation to public
The duty of public security is to protect the public from loss or injury:
• provide assistance to law enforcement agencies
When necessary, private security interacts with law enforcement and the justice system, such as capturing and detaining someone who has executed a criminal offense. Security may be able to supplement police efforts by conducting preliminary investigations or securing crime scenes until police arrive. Security personnel can also provide valuable information to the police.
Emergent situational leadership. People may look to formations of authority for leadership and guidance during an emergency. A security guard is viable to fall into this category due to his or her position.
Help the emergency services security guards also have information that can help emergency personnel in times of need—using that knowledge appropriately, such as directing firefighters to the easiest/best way to get to the scene of a fire or an industrial accident that has occurred on a worksite faster than they could have found it otherwise. Alternatively, security may be able to alert emergency crews to danger zones on the premises.
Assist with witness testimony in court. When criminal charges are pointed as a result of information given to the police by a security guard, and the accurate procedures were obeyed in making the arrest, the security guard will be hoped to testify that the evidence was legally obtained, produce and/or identify the exhibits, identify the charged, and present testimony to the court in a professional manner.
A security guard should remember that he or she is a professional in a position of tremendous responsibility. Security is frequently in charge of safeguarding hundreds of thousands, if not millions, of dollars in property and equipment. As a result, the guard must conduct himself or herself in a serious and responsible manner while performing his or her duties.
Always keep yourself safe from harm.
Although the role of a security guard varies, one thing remains constant.
The primary responsibility of a security guard is to “protect” personnel, property, and information. It’s also worth noting that the days of a security guard acting tough or as a bouncer, enforcing the peace on a job site through force and intimidation are over.
While there is no doubt that some situations will necessitate physical intervention, the majority of tasks assigned will only necessitate a security guard to observe, deter, record, and report. To control situations in which they are at risk of being assaulted, police officers may depend on the status of their work, their uniform, extensive technical training, and weapons. Most security guards do not have these benefits and are far better advised to observe what is going on, take notes, and, if necessary, contact the police.
Although the role of a security guard varies, one thing remains constant.
The primary responsibility of a security guard is to “protect” personnel, property, and information. It’s also worth noting that the days of a security guard acting tough or as a bouncer, enforcing the peace on a job site through force and intimidation are over.
• while there is no doubt that some situations will necessitate physical intervention, the majority of tasks assigned will only necessitate a security guard to observe, deter, record, and report. To control situations in which they are at risk of being assaulted, police officers may depend on the status of their job, their uniform, extensive specialized activity, and weapons. Most security guards do not have these advantages and are far better advised to observe what is going on, take notes, and, if necessary, contact the police.
Most criminals will be deterred from doing anything illegal on your property simply by your presence. However, if someone attempts to commit a crime, you must respond in accordance with the protocol specified by the client. Some clients do not want people charged, or the police called. The client and the security company will predetermine your response.
Keep track of what your post orders require of you. If you do call the cops, be prepared to provide them with useful information. This may assist them in apprehending the criminals or stopping the crime in progress. You should take careful notes in order to remember as many details of the crime as possible.
Observe, determine, record, and report?
It is critical to maintaining positive relationships with the police at all times. You form a security team with your local police force. It is also crucial that you understand exactly what you are and are not permitted to do under the law. You will be liable for a variety of duties as a security guard throughout your career. However, your primary responsibility in all situations is to observe, deter, observe, and report.
Always remember!
The security guard is not the police.
• Never take the law in hand.
• start an emergency response, call for help/experts to the situation, and preserve evidence/guide experts to the incident site.
• Record or document the incident.
• Law enforcement
• Security services
• Loss prevention
• Surveillance and patrol duties
- Objectives of training
- What does a security guard need to know?
- Security awareness
- The nature of private security
- Crime and loss prevention
- Criminal justice system
- Information sharing
- Legal aspects of private security
- Evidence and evidence handling
- Use of force
- Court testimony
- State of local laws
- Observation and incident reporting
- Observation techniques
- Note-taking
- Report writing
- Patrol techniques
- Communication principles
- Verbal communication skills
- Interpersonal skills
- Customer service and public relations
- Principles of access control
- Ingress and egress control procedures
- Electronic security systems
- Principle of safeguarding information
- Proprietary
- Confidential
Emergency response procedures
- Critical incident response
- Natural disasters
- Accidents
- Human-caused incidents
- Evacuation process
- Life safety awareness
- Safety hazards in workplace /
- Surroundings
- emergency equipment placement
Fire prevention skills
- Hazardous materials
- Occupational safety and health
- Requirements
- Job assignment and post orders
- Employer orientation policies
- Job assignment
- Job content
Communication modes
• Violence and substance abuse in the workplace
• Conflict resolution awareness
• Traffic control and parking lot security
- Control by the crowd
• First aid, cardio-pulmonary resuscitation (CPR),
And other resuscitation procedures
Automatic external defibrillators
• Crisis management
• Labor relations
Expected skills from security guards
Attention to the given detail
- Oral/written communications
- Observation abilities
- Verdict/decision making
- Self-confidence
- Interpersonal skills
- Non-violent crisis interposition
- Legal process, criminal code of Canada,
- Canadian Charter of privileges and
- Freedom, whims, and CPR
- Stress management / self-possession
- Simple computer applications and
- Equipment associated to the industry
- Company exact policies
- Shift in duties
- Seven days availability
- Risk
- Obligation of actions/ non actions
- Traveling
- Workplace hazards-weather, outdoor
- Tasks etc
- Job satisfaction-no productivity-boredom
- Pay /remuneration